Contact Information
Trade Name: VALIKAA
Phone: +92 329 0022339
Email: contact@valikaa.com

Address: Valika Shoes, Main Gawalmandi Chowk, Rawalpindi

Help (FAQs)

How can I place an order?
You can place your order directly on our website or by calling us at +92 329 0022339 for assistance with phone orders.

How long will it take for my order to be delivered?
Orders are typically delivered within a few days after confirmation. If there are any delays due to stock availability, we will notify you.

How will my parcel be delivered?
Your parcel will be delivered via a trusted courier service.

Can I have my products delivered to a different address?
Yes, you can. Simply choose the option to enter an alternate delivery address during checkout.

What payment methods are available?
We accept the following payment options:

• Cash on Delivery (COD)
• Online payments via MasterCard or Visa

What if I miss the delivery attempt?
If a delivery attempt is missed, the courier will send a notification to the contact number provided. Undelivered parcels will be returned to us, and you can request a re-delivery by calling +92 329 0022339. A re-delivery fee may apply.

What are the delivery charges?
A delivery fee of PKR 250 applies to orders below PKR 4000.

Can I request a weekend delivery?
Yes, deliveries can be arranged on weekends.

Can I track my order?
Yes, you can track your order. A tracking ID will be emailed to you. Alternatively, call us at +92 329 0022339 to get your tracking details and track the parcel online.

Can I make changes to my order?
You can modify your order before completing the checkout. If your order is already placed, call +92 329 0022339 to request changes. Note that changes cannot be made once the order has been dispatched.

Can I cancel my order?
Yes, you can cancel your order by calling +92 329 0022339 before it is dispatched. Once an order is shipped, it cannot be canceled.

What is your Refund Policy?
For detailed information about refunds, please refer to our Return and Exchange Policy page.

Do you store my payment information?
No, VALIKAA does not store your payment information. All payment details are securely processed and not retained for any purpose.

Contact Us:

Inquiry Call: +92 329 0022339
Email: contact@valikaa.com
Address: Valika Shoes, Main Gawalmandi Chowk, Rawalpindi